A: Are you getting multiple codes you did not request for Google Account recovery/password resets?
A) What:
Since the start of September users have been reporting receiving multiple verification codes from Google that they did not request, as though someone is trying to access the users's Google Accounts.
Other users are getting messages telling them that "their" Google Account passwords have been changed or even that "their" Google Accounts have been deleted.
Note that Google is aware of the issue and I will update here when I hear anything.
B) Why:
Some third party companies appear to have suffered data leaks which have resulted in (primarily) mobile phone number lists being leaked to the troublemakers. These troublemakers are probably doing this to make money from the sending of the codes/messages, nothing more. Meaning- they are not trying to get access to your (unknown to them) Google Accounts.
Note that this is not something which you or Google can stop, since your number is already leaked and "out there".
In the case of this being Google Account recovery codes- please be reassured by the fact that you are getting the recovery codes sent to you, which means that the troublemaker is not getting them.
C) What you should do:
Review your security carefully, running a security check-up here: https://myaccount.google.com/security-checkup (and enable two-step verification!) and make sure that you have active virus detection/removal software.
D) Posting a reply:
Share only the short answers to five questions in that specific order, and using "Reply" (do not use "Add a comment"):
Share only the short answers to five questions in that specific order, and using "Reply" (do not use "Add a comment"):
- What are you getting? Recovery codes? Or notifications of password changes or Google Account deletions?
- What country are you in?
- What language is the message in?
- Who is your mobile provider?
Anything else is off topic and will be treated as such, thanks for understanding.
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Last edited Nov 28, 2023
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