Fix issues with saved payment info & passwords

You can save your contact, payment, and sign-in info to Chrome. If something doesn't work when you let Chrome remember your info, try these fixes.

Fix issues with passwords

You can fix your passwords in Chrome. Learn more about how to manage saved passwords.

Chrome doesn’t offer to save your passwords

You can still save your password to Chrome even if you aren't automatically asked to when you fill out a form.
  1. Open Chrome.
  2. Enter your info on the website you want to save the password for.
  3. On the right of the address bar, tap Passwords Save your password and then Save.

If you're on mobile or don't find the Key icon, delete your password and try to sign in again.

Delete your saved passwords

  1. On your Android device, open Chrome Chrome.
  2. On the right of the address bar, tap More More and then Settings and then Google Password Manager.
  3. Tap the password that you want to remove.
  4. At the bottom, tap Delete Delete.
  5. To complete, confirm the password that you want to delete.

To delete all your saved passwords, delete browsing data and select "Passwords."

Fix issues with payment & contact info

You can save, edit, or delete your payment info in Chrome.

Chrome doesn't offer to save your payment or address info

If the website splits the payment form into multiple parts, Chrome might not be able to save your credit card. Instead, use your card by adding it to Google Pay:
  1. Go to pay.google.com.
  2. Add your info:
    • Payment method: Select Payment methods and then Add payment methods.
    • Address: Select Address and then Add addresses.
Learn what it means to save your payment methods to Google Pay.
You can also add your payment info so it's only saved on your device, and you will not find your saved payment info on other devices. Learn more about how to add, edit and delete cards in Chrome.

Add or change payment info you’ve saved in Chrome

If you add, edit, or delete an address and you’re signed in to Chrome with your Google Account, your changes show up on your other devices where you’re signed in to Chrome with the same account.

  1. On your Android device, open Chrome Chrome.
  2. On the right of the address bar, tap More and then Settings.
  3. Tap Addresses and more or Payment methods.
    • To add info: At the bottom, tap Add address or Add card. When you've entered your info, at the bottom, tap Done.
    • To edit info: Tap the entry. When you're done with the changes, at the bottom, tap Done.
    • To delete info: Tap the entry. At the top, tap Delete Delete.

If your payment method is saved in Google Pay, you'll need to edit or delete it in Google Pay.

Related resources

Was this helpful?

How can we improve it?
8583463661871850544
true
Search
Clear search
Close search
Main menu
Search Help Center
true
true
true
true
true
237
false
false
false
false