If Sound Check can't verify that a Nest Protect's speaker and horn are working, you'll get an app notification, and your Protect's light ring will glow yellow during Nightly Promise.
Run a manual Safety Checkup test as soon as possible to confirm that each Protect can speak and sound the alarm. It's important that you verify that you can hear each Nest Protect in your home. Double check by running the test a second time. If a Nest Protect doesn't speak or sound the alarm during a Safety Checkup, replace it immediately.
Note: If your Nest Protect's speaker doesn't work, you won't hear its voice during a Heads-Up alert or Emergency Alarm, but the horn will still be able to sound during an Emergency Alarm.
If a Nest Protect is listed as offline or doesn't report test results, it may be having trouble connecting to Wi-Fi or the Internet. It may also be that your Protects are too far apart to connect to each other (more than 50 ft or 15 m).