Sep 30, 2023

Malware, Mobile Unwanted Software & Behavior Transparency

I am a developer from China. I launched an APP about finding part-time jobs, but it was censored by Google because of Malware, Mobile Unwanted Software & Behavior Transparency.
The issue was removed from the shelves. Our team has reviewed the code several times and found no problems. I really don’t know how to modify it. It was a devastating blow to our team. At this time, I was severely depressed and the team was about to be disbanded and closed down!
Locked
Informational notification.
This question is locked and replying has been disabled.
Community content may not be verified or up-to-date. Learn more.
Recommended Answer
Sep 30, 2023
Hi,

We have seen this a few times. The best information I can give you is to first try and work out why the app has been flagged as having Malware. run it though every online tool you can find and see if you can get a hit for malware. If you do you might then be able to track down what in your app may be causing a false flag (assuming the app isn't deliberately introducing malware!)

Once you have that information you have good grounds to submit an appeal. Include all the evidence you have found. https://support.google.com/googleplay/android-developer/troubleshooter/2993242

Ben
Diamond Product Expert Jomar T. recommended this
Original Poster rever cazimero marked this as an answer
Kudos awarded by rever cazimero:
Respectful
Helpful?
All Replies (3)
Recommended Answer
Sep 30, 2023
Hi,

We have seen this a few times. The best information I can give you is to first try and work out why the app has been flagged as having Malware. run it though every online tool you can find and see if you can get a hit for malware. If you do you might then be able to track down what in your app may be causing a false flag (assuming the app isn't deliberately introducing malware!)

Once you have that information you have good grounds to submit an appeal. Include all the evidence you have found. https://support.google.com/googleplay/android-developer/troubleshooter/2993242

Ben
Diamond Product Expert Jomar T. recommended this
Original Poster rever cazimero marked this as an answer
Kudos awarded by rever cazimero:
Respectful
Oct 12, 2023
Same as me. I'm facing this problem several times in 2 weeks.
Oct 28, 2023
Hi Ben,
do you have any news to share with us about these account terminations for malware?
I keep watching the button "I have the same question" and it grows every day.
Are you aware of other devs that have had their accounts reinstated after this specific issue?

Thanks
Oct 4, 2023
I'm facing a same issue. I accidentally uploaded a bugged version of my app which resulted in the app no being able to be open properl. My account was suspended.
Google user
Oct 6, 2023
I'm experiencing the exact same issue. My app wasn't adequately tested on 64-bit devices, leading to crashes. Despite this, the app is doesn't have any malware and delivers the promised features(although currently only on 32-bit devices due to a bug.) I was stunned when my account was immediately terminated. I'm currently waiting for a result from my appeal.
Oct 11, 2023
I am not understanding,why my app update rejected? Please help me so that can be avoided from app rejection.
Oct 20, 2023
Does your app include a webview? I also have the same problem.
Oct 27, 2023
not only webview, my app is wallpaper also same problem and my friends mp3 and text (guide) get same problem also.. 
Oct 28, 2023
In the comments for the app that you have linked, other users say that they have been banned too.
false
Search
Clear search
Close search
Main menu
8263475861133363228
true
Search Help Center
true
true
true
true
true
92637
false
false